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ITIL® Service Support Executive Summary - Coming Soon |
ITIL® Service Support focus on the aspects of supporting the IT Services. Without these disciplines, it would be almost impossible to provide these IT Services, and at best in a very unmanaged and haphazard way.The 6 Service Support disciplines are: Configuration Management, Problem Management, Incident Management, Change Management, Service / Help Desk and Release Management. This 12 minute video will introduce you to a executive summary understanding of these disciplines.
Coming Soon |