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Videos  M2MSys© believes strongly in the extreme power of video. Please make sure to register to access all our great ideas.
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Free Access
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Our name is a very important part of our strategy as it reflects exactly what we do. This 3 minute video explains the reason behind our name.
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Free Access
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The Information Technology Infrastructure Library (ITIL®) is a method to deliver IT Services that focus on efficiency and effectiveness. ITIL® gives a detailed description of a number of important IT Practices with comprehensive checklists,tasks,procedures which can be tailored to any IT Organization. This 12 minute video will give a better understanding of the objectives of ITIL®. |
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Free Access
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This video is a 9 minute video summary of Peter Senge's book "The Fifth Discipline". The book is mandatory reading for every M2MSys collaborator. The reason for it is due to the masterful way in which Peter Senge describes complex engineering concepts such "system theory" in non-engineering terminology. We often use Senge's terminology to better serve our customers. Peter Senge is also hosted in our Holistic Thinker™ section. |
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An H2O Organization™ is the highest level of optimization any type of organization can achieved. He call it H2O in reference to the liquid and more specifically water. As a liquid, its volume adapts in realtime to any on its containers and it seeks always the lowest energetic level and thus efficiency. This white paper discusses the concept of an H2O and the steps to achieve it. |
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ITIL® Service Support focus on the aspects of supporting the IT Services. Without these disciplines, it would be almost impossible to provide these IT Services, and at best in a very unmanaged and haphazard way.The 6 Service Support disciplines are: Configuration Management, Problem Management, Incident Management, Change Management, Service / Help Desk and Release Management. This 12 minute video will introduce you to a executive summary understanding of these disciplines. |
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Development
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ITIL® Service Delivery focus on aspects regarding the delivery of services and involves a number of management practices to ensure that IT services are provided as agreed between the Service Provider and the Customer. Service Delivery consists of 5 disciplines. These are: Service Level Management, Capacity Management, Contingency Planning, Availability Management and IT Financial Management. This 12 minute video will introduce you to a executive summary understanding of these disciplines. |
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